Privacy Policy

Privacy Policy

Learn how we collect, use, store, and protect your personal information

Effective Date: January 28, 2026

This Privacy Policy describes how Aidol Limited ("Aidol," "we", "us" or "our") processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including our website, aidol.ai, social media pages, marketing activities, and other activities described herein (collectively, the "Service")).

Aidol is an AI research and technology company. Our platform powers AI agents and video generation tools that help users communicate and automate tasks.

Contact Information:

Aidol Limited

Unit 508, 5/F, Building 16W, No. 16 Science Park West Avenue

Hong Kong Science Park, Pak Shek Kok, New Territories, Hong Kong

Email: info@aidol.ai

Personal Information We Collect

Information you provide to us:

  • Contact data: First and last name, email address, billing and mailing addresses, company name, professional title, and phone number.
  • Profile data: Username and password for your account, and any other information you add to your profile.
  • User Content data: Audio and video samples you provide (which may be considered "biometric data"), AI-generated videos you create, business logos, scripts, and other content you generate or transmit via the Service.
  • Payment data: Credit card information or bank account details needed to complete transactions (processed by our third-party payment processors).
  • Communications data: Information exchanged when you contact us for support or other inquiries.

Automatic data collection:

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction with the Service, such as:

  • Device data: Operating system, browser type, IP address, unique identifiers, and general location information.
  • Online activity data: Pages viewed, duration of access, and navigation paths.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Service delivery: To provide, operate, and personalize the Service; to establish and maintain your user profile; and to enable security features.
  • Research and development: To analyze and improve the Service, including training our proprietary artificial intelligence models.
  • Marketing: To send you direct marketing communications (you may opt-out at any time).
  • Compliance and protection: To comply with applicable laws, protect our rights and the rights of others, and prevent fraud or illegal activity.

Biometric Data

Aidol collects and processes information that may be considered "biometric data" (such as facial geometry or voiceprints extracted from your video/audio samples) to generate your custom AI avatars. By using our Services and providing such content, you consent to our collection, use, and disclosure of this information for the purpose of providing the Service.

Sharing Your Information

We may share your personal information with:

  • Service providers: Third parties that provide hosting, IT, customer support, and payment processing services.
  • Affiliates: Our affiliated companies.
  • Legal requirements: As required by law or to respond to legal process.

Security

We employ organizational, technical, and physical safeguards designed to protect the personal information we collect. However, no security safeguards are 100% secure.

International Data Transfer

Aidol is based in Hong Kong. Your personal information may be transferred to, stored, and processed in jurisdictions other than your own, where data protection laws may differ.